Top 5 CRM Tools for Small Businesses

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(Viktor Janacek, PickJumbo)

Searching for a better way to manage and grow your business? Customer Relationship Management (CRM) software can help.  It’s no secret that CRM tools have helped businesses of all sizes get the best return on their investment. But finding the right solution depends on your business needs.

What do you want your software to do and how much are you willing to pay?

Whether you’re a start-up or a fast-growing company you need a solution that’s going to save you time and money. Below is a round up of our top picks that offer a variety of CRM features at a price you can’t refuse.

Top 5 CRM Tools

1. Zendesk Chat

Live web chat is a must-have in today’s digital world, especially for sales sites. Customers are “3X more likely to make a purchase when you reach out with via chat.” (Source, Zopim)

Zendesk Chat connects you with your customers in real time, allowing you to track their online activity and offer help when they need it. (Small Biz Plan: $11.20/month)

2. Buffer

Save time on social media and increase customer engagement with Buffer. Buffer is a social CRM tool that allows marketers to schedule and share content across multiple social networks at the best times throughout the day and more. (Small Biz Plan $10/month)

3. 17 Hats 

17 Hats is a database that consolidates your business and CRM tools into one. Its most talked about features are the integrated Quickbooks tool and the 360 degree customer view.  (Small Biz Plan: $25/month)

4. Zoho 

Zoho is a digital marketer’s dream come true. The tool simplifies customer segmentation; connects marketing and sales processes and allows marketers to monitor conversions in real-time on any mobile device. (FREE for up to 10 users)

5. Mail Chimp

Mail Chimp is great for fast-growing companies. The system automates, personalizes marketing campaigns and performance reports. It integrates well with other CRM databases and offers a variety of features that make managing your business and customers easy.  (Small Biz Plan: $10/month) 

For a more in depth look at this year’s top ranked CRM tools visit Software Advise.

Remember, your brand is your promise.

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